Payments are taken by Stripe, our payment processor. On your card or bank statement, the $10 fee shows as:
ELECTRONICDISPATCH.COM
A refund shows under the same name. We never see or store your full card number.
A charge you don't recognise
Check your email for a confirmation from support@electronicdispatch.com sent around the date of the charge. It has your reference number and the title you submitted.
If you can't find one, use Contact us at the bottom of this page and choose the payment option. Tell us the date and amount of the charge. Never send your card number.