About this help center

These answers come from our published pages: Submit music, Submit an event, Pitch, Editorial Policy, Corrections, Terms and Privacy. Where an answer and a policy page disagree, the policy page is right; tell us and we'll fix it.

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Contact us at the bottom of every help page opens our help assistant. It's automated: you pick from a list, and it points you to the answer. If that doesn't solve it, it opens a support ticket with a number like ED-1042, emails you a confirmation, and an editor replies by email from support@electronicdispatch.com, usually within a few days. Tickets are deleted 12 months after they're closed; the details are in our Privacy Policy.

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