Look for the confirmation email
When your submission and payment go through, we send a confirmation email from support@electronicdispatch.com. That email is your receipt. It has:
- your reference number (8 letters and numbers, like
3f2a9c1d); - the title you submitted;
- your listen-by date.
Can't find it? Check your spam, junk and promotions folders, and search for "Electronic Dispatch".
Check the status
Use Contact us at the bottom of this page, choose A music or mix submission, then Where does my submission stand? Enter your reference and the same email address you used on the form. You'll see whether it's received, in review or decided, and its dates.
No email and no reference?
If you paid but never got a confirmation, the submission may not have gone through. Use Contact us and choose the payment option; an editor will check. Don't pay a second time first.